Contact Us / Store Policies

Store Policies

**At the current time, we only sell and ship within the United States and to Canada**

Returns/Exchanges:

We hope you love our products as much as we do! 

If there is a need to return or exchange an item, please let us know using the Contact form. 

For purchases made within the last 30 days, we will provide a full refund, provided items are shipped and arrive back to Gray Ranch Design in original condition.  ****Full legal policy information available at bottom of checkout page****

For items that arrive to you damaged or missing, please let us know as soon as possible using the contact form. We will provide a replacement for damaged or missing items. **Items that are marked 'vintage' are one-of-a-kind purchases, and therefore are more difficult to replace with exact likeness. We will do our best to replace these items with similar ones. 

For other inquiries, please use the contact form, and we will be happy to chat!